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Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

(800) 616–3837

Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

(800) 616–3837

EyeOnWater® Consumer Engagement

EyeOnWater® gives utility customers the power to manage their water use through easy-to-understand consumption graphs and configurable leak notifications, providing timely, visual access to their water usage behavior.

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EyeOnWater® Consumer Engagement

EyeOnWater web portal and native smartphone apps provide consumers with easy access to personal water consumption data and the ability to create alerts for potential leaks with no need to wait for notification from the utility or a high water bill to take action.

  • Timely Consumption Data. Allows customers to view and manage their usage by providing water consumption data in 15-minute, hourly, daily, monthly and yearly intervals.
  • Consumer Empowerment. Promotes customer awareness of leaks and water consumption behaviors, empowering consumers to actively engage in water conservation and leak prevention efforts.
  • Enhanced Customer Service. Increases transparency with timely consumption data and early alerts for potential leaks, improving the customer experience while also reducing calls to the utility, resolution time and high bill adjustments.

Market Applications

  • Customer Water Usage

    Utilities play a pivotal role in drinking water management by ensuring the safe and reliable delivery of clean water to communities. Operating and maintaining vast infrastructure networks, utilities are responsible for sourcing, treating, and distributing water while adhering to stringent quality standards. These applications demand the highest level of accuracy, flexibility and reliability. Our water meters and flow monitoring technologies, coupled with powerful analytics software, provide end-to-end solutions that generate revenue, conserve water and improve customer service.

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Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

(800) 616–3837