Measurement & Control Measurement & Control
Connectivity & Communication Connectivity & Communication
Insights & Action Insights & Action
Collaboration & Support Collaboration & Support
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ENGAGE Customer Community

Badger Meter ENGAGE is a dynamic customer community built for you! 

As a water utility professional, you understand the importance of driving change within your organization and making a positive impact on the water industry. With a focus on fostering innovation and shaping the future roadmap of smart water solutions, Badger Meter ENGAGE offers you the perfect opportunity to connect with like-minded water professionals, share insights and lessons learned, and gain updates on the latest product advancements from Badger Meter.

Purpose and Benefits

  • To foster collaboration and engagement among Badger Meter customers.
  • To provide a forum for customers to discuss current and future issues faced within a Utility, Authority, Water District, etc.
  • To foster innovation and to provide insight with respect to the future roadmap of Badger Meter smart water solutions.
  • To share use cases and lessons learned among peers.
  • Obtain updates on new products, features, and upgrades related to upcoming product advancements.
  • To provide training and support to optimize the efficiency and effectiveness of Badger Meter smart water solutions.

Why join the ENGAGE Community?

Hear from water utility professionals in attendance at ENGAGE Live 2023.

Collaborate

“Badger Meter is known for making reliable meters that are accurate and pushing the boundaries of technology to expand what a water meter can do. But now, they've taken the collaboration that they've provided customers with for years and they've provided a framework for customers to help other customers through ENGAGE.” 

—ENGAGE Board Member

 

Engage Live

Network with Peers

“The experience at ENGAGE Live has been awesome … networking with the people here who are using the products, learning how they're doing it, looking at what's coming up on the roadmap, it has just been very, very eye opening and enlightening.”

—ENGAGE LIVE ’23 participant

Engage Live 2023 event

Meetings & Events

ENGAGE Live

ENGAGE Live

October 7 - 9, 2025 | JW Marriott in Summerlin, NV

Save the Date. 

Join ENGAGE Live as we come together in person to learn, network, and have some fun. ENGAGE Live is your opportunity to interact with Badger Meter leadership, product managers, support teams, and other customers. More information will be available in 2025. 

ENGAGE at ACE

ENGAGE @ACE

Monday, June 9, 2025 | Denver, CO Botanical Gardens

Connect together at AWWA's 2025 Annual Conference & Expo (ACE25).

ENGAGE Virtual

ENGAGE Virtual

Thursday, August 7, 2025 | Virtual

Save the Date. 

Bi-annual virtual focus meetings for approximately 1-2 hours. Attendance will be open to active members and conditional upon advanced registration. ENGAGE members will be sent registration information in July.

Meet the Board

The Advisory Board consists of members selected from the general membership of Badger Meter ENGAGE.

  • Ava Cares
  • Brandon Cottrell
  • Frank Eskridge
  • Dean Van Horne
  • Jeff Jones
  • Lyle Mariam
  • April Sturge
  • Rick Wahlen
  • Daryl Williamson
Ava Cares
Ava Cares

Utilities Operation and Maintenance Manager, City of Galveston
Brandon Cottrell
Brandon Cottrell

Manager Water Meter Services, JEA
Frank Eskridge
William (Frank) Eskridge

Director of Utility Operations, Columbia Water – South Carolina

Frank Eskridge is the Director of Utility Operations for Columbia Water in Columbia, S.C. Frank’s duties involve managing the Water Treatment, Water Distribution, Wastewater Collection, Wastewater Treatment, Water Compliance, and Wastewater Compliance processes for Columbia Water’s customer base of 155,000 accounts. He is a Civil Engineering graduate of Clemson University from a period of time that was after the slide rule but before the laptop computer and is a registered Professional Engineering in both South Carolina and Alabama.

Frank has been with Columbia Water for approximately 4 years but has 34 additional years of utility management experience in South Carolina and Alabama.

Frank duties at Columbia Water have also included Meter Reading, which has been transformed in Columbia with the Advanced Metering Infrastructure project that occurred between March of 2019 and September of 2022.

Dean Van Horne
Dean Van Horne

Director of Customer Care, Texas Water Utilities 
Jeff Jones
Jeff Jones

Water Meter Program Manager, Charlotte Water
Lyle Mariam
Lyle Mariam

Engineer, Las Vegas Valley Water District and Southern Nevada
April Sturge
April Sturge

Customer Service Manager, Jurupa Community Services District
Rick Wahlen
Rick Wahlen

Utility Operations Manager, City of Eden Prairie, MN 

 

Daryl Williamson
Daryl Williamson

CEO, Limestone County Water and Sewer Authority

Membership

Membership is open to customers of Badger Meter who have an active service contract or purchase order with Badger Meter. The goal is to include members of different size utilities, different technology utilization and various roles within the utility.

  • There is no cost to join.
  • Members may be eligible for various discounts and promotions.

Become a Member, Today!

We're here to help