Measurement & Control Measurement & Control
Connectivity & Communication Connectivity & Communication
Insights & Action Insights & Action
Collaboration & Support Collaboration & Support
{{title}}
{{contactOpenText}}
Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Find a distributor
Our extensive global network of distributors is ready to serve you in your local language at your time zone.

We're here to help
Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Find a distributor
Our extensive global network of distributors is ready to serve you in your local language at your time zone.

ENGAGE Customer Community

Badger Meter ENGAGE is a dynamic customer community built for you! 

As a water utility professional, you understand the importance of driving change within your organization and making a positive impact on the water industry. With a focus on fostering innovation and shaping the future roadmap of smart water solutions, Badger Meter ENGAGE offers you the perfect opportunity to connect with like-minded water professionals, share insights and lessons learned, and gain updates on the latest product advancements from Badger Meter.

Purpose and Benefits

  • To foster collaboration and engagement among Badger Meter customers.
  • To provide a forum for customers to discuss current and future issues faced within a Utility, Authority, Water District, etc.
  • To foster innovation and to provide insight with respect to the future roadmap of Badger Meter smart water solutions.
  • To share use cases and lessons learned among peers.
  • Obtain updates on new products, features, and upgrades related to upcoming product advancements.
  • To provide training and support to optimize the efficiency and effectiveness of Badger Meter smart water solutions.

Why join the ENGAGE Community?

Hear from water utility professionals in attendance at ENGAGE Live 2023.

Collaborate

“Badger Meter is known for making reliable meters that are accurate and pushing the boundaries of technology to expand what a water meter can do. But now, they've taken the collaboration that they've provided customers with for years and they've provided a framework for customers to help other customers through ENGAGE.” 

—ENGAGE Board Member

 

Engage Live

Network with Peers

“The experience at ENGAGE Live has been awesome … networking with the people here who are using the products, learning how they're doing it, looking at what's coming up on the roadmap, it has just been very, very eye opening and enlightening.”

—ENGAGE LIVE ’23 participant

Engage Live 2023 event

Meetings & Events

ENGAGE Live

ENGAGE Live

October 7 - 9, 2025 | JW Marriott in Summerlin, NV

Save the Date. 

Join ENGAGE Live as we come together in person to learn, network, and have some fun. ENGAGE Live is your opportunity to interact with Badger Meter leadership, product managers, support teams, and other customers. More information will be available in 2025. 

ENGAGE at ACE

ENGAGE @ACE

Monday, June 9, 2025 | Denver, CO Botanical Gardens

Connect together at AWWA's 2025 Annual Conference & Expo (ACE25).

ENGAGE Virtual

ENGAGE Virtual

Thursday, March 6, 2025 | Virtual

Save the Date. 

Bi-annual virtual focus meetings for approximately 1-2 hours. Attendance will be open to active members and conditional upon advanced registration. More information will be available in 2025.

Meet the Board

The Advisory Board consists of members selected from the general membership of Badger Meter ENGAGE.

  • Paul Clark
  • Frank Eskridge
  • Brandon Cottrell
  • Dean Van Horne
  • Rick Wahlen
Paul Clark
Paul Clark

Senior Manager - Meter Data Quality Control, American Water – Illinois

Paul started his career at AW in the Information Technology department as a Programmer/Analyst. His primary areas of focus were on meter reading and mobile technologies, meter testing and customer service. He has also supported HR, payroll and financial systems. He was part of a team that introduced a work order management system to field technicians replacing the need for printing paper orders.

In 2011, Paul was the Data Integration Lead for migration of their CIS data into SAP. This led into the designed and implementation of process/solutions to support a 90-day acquisition cycle. He continues to support meter reading implementations for multiple vendors. In 2019, he began a new phase of his career with the Metemeterons Team tasked with identifying and implementing company standards in the meter space. 

Paul has been happily married for the past 24 years and has 1 child. He is the proud parent of an Eagle Scout. He enjoys spending time with my family, vacationing in Maine and sailing. 

Frank Eskridge
William (Frank) Eskridge

Director of Utility Operations, Columbia Water – South Carolina

Frank Eskridge is the Director of Utility Operations for Columbia Water in Columbia, S.C. Frank’s duties involve managing the Water Treatment, Water Distribution, Wastewater Collection, Wastewater Treatment, Water Compliance, and Wastewater Compliance processes for Columbia Water’s customer base of 155,000 accounts. He is a Civil Engineering graduate of Clemson University from a period of time that was after the slide rule but before the laptop computer and is a registered Professional Engineering in both South Carolina and Alabama.

Frank has been with Columbia Water for approximately 4 years but has 34 additional years of utility management experience in South Carolina and Alabama.

Frank duties at Columbia Water have also included Meter Reading, which has been transformed in Columbia with the Advanced Metering Infrastructure project that occurred between March of 2019 and September of 2022.

Brandon Cottrell
Brandon Cottrell

Manager Water Meter Services, JEA
Dean Van Horne
Dean Van Horne

Director of Customer Care, Texas Water Utilities 
Rick Wahlen
Rick Wahlen

Utility Operations Manager, City of Eden Prairie, MN 

 

Membership

Membership is open to customers of Badger Meter who have an active service contract or purchase order with Badger Meter. The goal is to include members of different size utilities, different technology utilization and various roles within the utility.

  • There is no cost to join.
  • Members may be eligible for various discounts and promotions.

Become a Member, Today!

We're here to help
Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Find a distributor
Our extensive global network of distributors is ready to serve you in your local language at your time zone.