Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.
Utilities have a responsibility and regulatory requirements to provide safe and consistent drinking water. Customer complaints occur if odor taste and color expectations are not met. For example, when a leak occurs contaminants can be pulled into the pipe causing discoloration of water. In addition, failures can occur in water treatment plants or storage tanks resulting in excess or infective levels of chemical dosing.
Alerts can be notified in real-time of thresholds being breached, for example, pressure events, conductivity, chlorine, and turbidity levels.
This data can now all be included on a single graph within the RADAR® Pressure Management Data Platform for viewing and analysis. When a breach occurs, the utility can automatically increase the number of communications it receives, in order that they can continually manage the event as it progresses.
This enriches the levels of information obtained about the pipeline and gives utility companies peace of mind that outcomes and causes can be alerted and acted upon, quickly.
RADAR can be configured to send alerts and notifications, giving users more information to understand, plan, and react to events.
With water quality data integration, it can now include data that can potentially manage water quality failures and customer complaints.
The streamlined analysis of water quality is more than simply collecting data and passing to another database. PIPEMINDER-ONE working with RADAR collects and displays pressure and water quality data in a simple, easy to use screen that provides advanced insights on the water distribution network.
Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.
Badger Meter is an industry-leading innovator in flow measurement, water quality and control products, serving water utilities, municipalities and commercial and industrial customers worldwide.
